Terms of Service
These Terms are an agreement between you, the business that uses the Service ("you", "the Shop"), and India Business International, a proprietorship of T Sasimurugan, GSTIN 33AOLPP8759A2ZO ("IBI", "we", "us"). By opening the Service or paying for a plan you accept these Terms. If you do not agree, do not use the Service.
1. What the Service is
The Service is a web-based Point of Sale application for tea shops, tiffin centres, restaurants and small hotels. It runs in the browser of your own phone, tablet or computer, can be added to the home screen, and works without an internet connection for billing, expenses and reports. All business data you enter is stored on your own device (see the Privacy Policy).
2. Free trial
Every new installation gets a free trial of 30 days from first launch, with the full feature set and no payment details required. At the end of the trial, billing pauses until a licence is activated. Reports, orders, expenses and backups remain available at all times.
3. Licences and plans
- A paid plan issues a licence key to one Shop for use on one device at a time. A second counter or branch needs a second licence.
- Plans, their duration and prices are shown inside the Service and on the pricing page. Prices are in Indian Rupees and include GST at the applicable rate. A tax invoice is available on request.
- A term plan (1, 3, 6 or 12 months) runs from the date of activation to its end date. It does not auto-renew and nothing is charged automatically. A grace period of 3 days follows expiry, after which billing pauses until renewal.
- A Lifetime licence has no expiry date and is valid for as long as IBI offers the Service. If IBI ever discontinues the Service, we will give at least 12 months' notice and the installed app will continue to work offline on your device.
- Licence keys are personal to the Shop and may not be resold, shared or transferred without our written consent.
- We may change plan prices for future purchases with notice on the pricing page. A plan already paid for is never affected.
4. Payment
Plans are paid by UPI to IBI's bank account, or through a payment gateway where offered. After payment the licence is activated automatically, or by IBI within 12 hours where manual confirmation is needed. Refunds and cancellations are governed by the Refund & Cancellation Policy.
5. Your customers' payments
The UPI QR shown on each bill carries the Shop's own UPI ID and payee name, entered by you in Shop Settings. Customer payments go directly to your bank account. IBI is not a party to, does not process and does not receive any customer payment, and is not responsible for a wrong UPI ID entered in settings.
6. Your data and backups
- Menu, orders, expenses and settings are stored only on your device. IBI has no copy and cannot recover them.
- You are responsible for taking regular backups from More → Backup & Restore and keeping the file safe. Clearing browser data, resetting or losing the device deletes the data on it.
- We will never lock you out of your own data. An expired or blocked licence pauses new billing only.
- Cloud backup is optional. It uploads a copy that is encrypted on your device with your backup code before it leaves the phone. IBI cannot read it, cannot recover a lost code, and keeps it for 90 days after the last upload. You are responsible for keeping the code safe; anyone holding it can restore your data.
7. Acceptable use
You agree not to copy, modify, reverse-engineer, resell or host the Service, not to share licence keys, and not to use the Service for any unlawful purpose. The Service, its code, design, name and logo are the intellectual property of India Business International. Sample dish photographs are used under free licences credited in the photo credits.
8. Compliance is yours
The Service is a billing tool. Whether your bills need a GSTIN, tax lines, a specific invoice format or FSSAI details depends on your registration and turnover. You are responsible for your own tax, food-safety and legal compliance. IBI does not give tax or legal advice.
9. Updates, availability and support
- We improve the Service regularly. Updates are delivered automatically when your device is online; the app shows an "Update now" prompt.
- The licence server and demo videos need the internet and may occasionally be unavailable. Billing is never affected. A licence already activated keeps working offline.
- Support is provided on WhatsApp at +91 89394 14799 and by e-mail. We aim to reply within 12 hours.
10. Suspension and termination
We may block a licence key if it was obtained by a fraudulent or reversed payment, or is being shared or resold. You may stop using the Service at any time; your data stays on your device. Sections 6, 7, 11 and 12 survive termination.
11. Warranty and liability
The Service is provided "as is". We do not warrant that it will be error-free or suit every business. To the maximum extent permitted by law, IBI's total liability for any claim arising from the Service is limited to the amount you paid for the Service in the 12 months before the claim. IBI is not liable for indirect losses, lost profits, lost data or losses caused by a device you own or a third-party service such as your bank, UPI app or internet provider.
12. Governing law and disputes
These Terms are governed by the laws of India. Courts at Kanyakumari District, Tamil Nadu have exclusive jurisdiction. Nothing in these Terms limits your rights under the Consumer Protection Act, 2019.
13. Changes to these Terms
We may update these Terms. The effective date at the top changes when we do, and material changes are announced inside the Service. Continued use after the effective date means you accept the updated Terms.
14. Contact and grievances
Grievance Officer